General Terms and Conditions
1. Application field
These General Terms of Business apply to your reservations when using EasyHotelWorld.com in collaboration with Venere Net.
2. Booking
Every hotel reservation request made via the Online Reservation System will be transmitted to the appropriate hotel by Venere Net. The function of EasyHotelWorld.com and Venere Net is to establish a direct link between hotel properties and Internet users. EasyHotelWorld.com in collaboration with Venere Net are not responsible for responses provided by hotel properties to the reservation requests.
3. Contract for accommodation and payment.
The accommodation contract comes into being at the time of the confirmation of the reservation request by the hotel. Payment of the confirmed EasyHotelWorld.com room rate will be made directly to the hotel. All rights and obligations arising from the ensuing accommodation contract exist directly and exclusively between the booking party and his/her chosen hotel.
4. Modifications and cancellations
In order to avoid misunderstandings, all modifications and cancellations should always be made via the Venere Net Reservation System.
5. Property categories and information
Property classification is based on national standards and regulations. Hotel star-rating provides an indication, without obligation, of the hotel standard, bearing in mind possible self-assessment by the hotels. All property information, description and images are based on those supplied by the property itself.
6. Room rates
All the rates found in our website are provided directly by the properties and are per room and per night. Depending on the hotel selected breakfast is included or not included in the price (if not specified at all breakfast is not included but it is convenient to contact the hotel for further information). As a general rule rates contemplate taxes but this depends on the country visited. For instance, in Italy all properties - with some exceptions - include in their fares the relevant taxes whereas American hotels never do. Be informed that tax values are subject to changes and therefore, even if taxes are included in the price, they can be calculated only approximately.
7. Miscellaneous
EasyHotelWorld.com and Venere Net are not liable for errors in processing or transmitting data. It is forbidden to transfer any data or information to third parties without the authorisation of Venere Net, Roma. The contract is under the Italian jurisdiction. Court of jurisdiction is Rome.
Terms of use
1. Acceptance of Terms
Thank you for choosing EasyHotelWorld.com and Venere Net. The services we provide to you are subject to the following Terms of Service ("TOS"), which we may update periodically without notice.
2. Description of Service EasyHotelWorld.com and Venere Net allow its registered users to book accommodations online. Unless otherwise stated, new features or enhancements shall be subject to these same TOS. The user accepts that EasyHotelWorld.com and Venere Net's service is provided "AS-IS" and that our company is not responsible if the information provided by its property clients is not updated or accurate, nor is our company responsible for the deletion, loss or non-delivery of information. The property owner is solely responsible for responding to and/or fulfilling the booking request. The use of the EasyHotelWorld.com and Venere Net reservation system is free of charge.
In order to use EasyHotelWorld.com and Venere Net's service, the user must have access to the World Wide Web, must pay any fees or for any equipment associated with that access.
3. User Registration Obligations
In order to use the EasyHotelWorld.com and Venere Net service, the user agrees to: (1) provide accurate and complete personal information as required on the registration form; and (2) promptly update the data in order to maintain its accuracy and completeness. If the user provides any information that is found to be inaccurate, EasyHotelWorld.com and Venere Net retain the right to suspend or terminate the user's membership and to refuse any and all current or future use of the EasyHotelWorld.com and Venere Net service.
4. Privacy Policy The registered personal data and additional information are subject to our Privacy Policy. For more information, please refer to the "Privacy Policy" section.
5. Member Account Integrity
When a user makes a reservation with EasyHotelWorld.com and Venere Net, our system generates a password to access the user's personal account, together with the email address provided during the booking process. The user is responsible for maintaining the integrity of the email address and password, and is solely responsible for all activities that occur under that account. The user is to notify Venere Net immediately of any unauthorized use of the password or account. EasyHotelWorld.com and Venere Net are not to be held liable for any loss or damage arising from the user's failure to comply with this section.
6. Termination
The user accepts that Venere Net, in its sole discretion, may deactivate the user's password and account or terminate the use of its service for any reason. The company may, at any time, discontinue providing the service with or without notice. The user accepts that Venere Net shall not be held liable for any termination of the user's access to the service.
7. Disclaimer and Limitation of Liability
The user accepts that EasyHotelWorld.com and Venere Net do not guarantee that their service will be error-free, secure, updated or without interruption. The companies cannot guarantee that the information found on their website is error-free, accurate or reliable. Furthermore, the user accepts that EasyHotelWorld.com and Venere Net are not responsible in any way for any damage done to the computer equipment or other loss of data resulting from using the EasyHotelWorld.com and Venere Net service. The user understands and accepts that EasyHotelWorld.com and Venere Net are not to be held liable in any way for any damage or loss, financial or otherwise, resulting from the use or inability to use the service, nor for the costs neccessary to find alternative accomodations resulting from any malfunction of the EasyHotelWorld.com and Venere Net online reservation system, nor for unauthorized access of, alteration to, or misuse of your personal account information.
Privacy Policy
Thank you for choosing EasyHotelWorld.com and Venere Net. We know there are many travel sites on the Web today, and we appreciate your choice of our service. We value our relation with our registered users and, therefore, do our utmost to protect their privacy and to earn their trust. Here you will find an explanation of EasyHotelWorld.com and Venere Net's Privacy Policy, designed to put our customers' interests first.
Registration
In accordance with the article n.10 of the Italian Law 196/2003, EasyHotelWorld.com and Venere Net declare:
a) The data collected via the registration form are used to finalize activation of reservation services;
b) It is mandatory to submit one's personal information in order to the reservation services for the user. Thereofre, if a user refuses to submit one's personal information, he/she will be denied access to the the reservation services;
c) The data will be disclosed only to the physical persons or legal entities involved with the online reservation and its completion, as well as the physical persons or legal entities involved with the sending of Venere.com's newsletter. d) The registered user is safeguarded by the Article n.13 of the Italian Law 196/2003;
e) Party responsible for handling the data collected: Venere Net SpA, Via della Camilluccia 693, 00135 Roma, Italy.
Cookies & IP Addresses
In simple terms, a 'cookie' is a message given to a Web browser by a Web server. Each time a browser requests a Web page from a server, this message is then sent back to the server. Thus, cookies are used to identify users and the use of Web pages. EasyHotelWorld.com and Venere Net use cookies. Venere Net also collects IP addresses for technical reasons. EasyHotelWorld.com may contain Web links which can gather personal information about you; our Privacy Policy does not pertain to such Web sites.
Who has access to my personal information?
When you make a reservation using EasyHotelWorld.com, Venere Net discloses your personal data to the property with which you have booked to confirm your reservation. Venere Net provides the company which manages the distribution of the newsletter with your personal data which it then uses to send the newsletter. The property, the company which manages the newsletter and Venere Net are the only physical persons or legal entities who can access your personal data. EasyHotelWorld.com and Venere Net do not sell your personal data nor disclose your personal data to any other physical person or legal entity.
How is my personal information protected?
The information you provide to EasyHotelWorld.com and Venere Net is protected using Secure Socket Layer (SSL) encryption, ensuring the security of the data transmission. The registered user is solely responsible for maintaining the integrity of personal passwords and account information. When online, EasyHotelWorld.com and Venere Net advise their users to be cautious with regard to personal information.
Disclosure as required by law
In certain instances, such as by law, court order or as requested by government or law enforcement authority, EasyHotelWorld.com and Venere Net may be compelled to disclose member information. The company may disclose member information if, in good faith, it believes that disclosure is necessary to protect the rights and/or property of the company.
Security/Privacy
Registration:
The information requested when registering is needed for the reservation management and is completely confidential. All information is sent via a Secure Server, providing the highest level of security available.
Credit Card Details:
Your credit card details are necessary in order to guarantee bookings and no charges will be made unless specifically requested by the property as deposit (it would be specified in the cancellation policy of the individual property) or in case of late cancellation or no show. Credit card information is sent directly to the property via Secure Server, ensuring these details are protected.